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Rentals > Iridium Rentals > Terms & Conditions 1. Payment: The charge as shown on the Satellite Phones Direct LLC (SPD) rental reservation receipt will be processed on the day before shipment using the supplied credit card information. Air time charges will be processed on a calendar month basis, and usage charged (except prepaid bundles) to renter's credit card on approximately the 15th day of the following month. Call detail is occasionally delayed from Iridium, and therefore SPD reserves the right to bill air time usage for up to 90 days after the conclusion of the rental period. The Renter will be provided by email call detail for rental air time usage. If a rental unit is returned late, the additional rental fee will be charged based on the number of days late and the daily rental fee as specified on SPD's web site. 2. Credit Card Authorization: SPD will process an authorization with your credit card in lieu of a security deposit. This authorization will not appear on your credit card statement, but does reserve the authorization amount from your account's available balance. Authorizations automatically expire in two to four weeks with the exact time is dependent on your credit card bank's policies. The amount of the authorization is $1,000 per rental phone. SPD may capture funds from the authorization, if necessary, to offset costs of lost or stolen equipment, air time usage, or other fees due SPD. 3. Cancellation If you cancel your rental reservation within 48 hours of the requested ship date, there is a $50 per phone cancellation fee. If the rental has already shipped, the shipping fee is not refundable. 4. Location and Use: Renter agrees to abide by all of the current regulations in effect in countries where the Equipment may be used, including the purchase of all required licenses. SPD will not be held responsible for any operational restrictions, customs, license or permit fees required for operation in the destination country. In addition, SPD may not be held responsible for fines associated with terminal seizure or for legal ramifications associated with use of the Equipment in countries where such are prohibited. Customers are advised to contact the Embassy or Trade Commission of the destination country prior to operation of the Equipment in that country. 5. Title And Assignment: The Renter recognizes and acknowledges that SPD retains title to the Equipment, and that the Renter has the right to maintain possession of the Equipment conditional upon Renter's compliance with the terms of this agreement. The Renter agrees not to sell, assign, sublet, pledge, hypothecate, or otherwise encumber or suffer a lien upon or against any interest in this agreement or equipment. SPD may assign its rights hereunder to any other person. 6. Damage, Repairs and Maintenance: The Renter is responsible for the repair cost of any damage caused by misuse. Misuse includes, but is not limited to, damage due to neglect, failure to follow operating instructions, exposure to avoidable extremes in weather and temperature (heat, flooding); exposure to excessive vibration (not cushioned during transportation), connecting to unauthorized electrical sources or exposure to damaging materials or chemicals (placed in sandy or dusty environment). SPD retains the sole right to determine if the equipment has been damaged, and will notify Renter before charging for any needed repairs. If any of the rental equipment is damaged beyond reasonable repair, or if the equipment is not returned in a reasonable time, SPD will charge or bill the Renter for the replacement value of the equipment and accessories. Replacement value will be the current price as listed on the SPD website at www.SatellitePhonesDirect.com. For items no longer available on the web site, SPD will determine the fair market value, which will be used as the replacement cost. 7. Renter's Liability for Lost or Stolen Equipment: Renter is liable for the replacement cost of all rental equipment until returned to SPD. If the equipment is returned using the SPD provided prepaid FedEx return shipping label, the Renter's liability ends when the shipment is scanned by FedEx and FedEx's receipt of the shipment can be verified using the FedEx shipment tracking system. If the return shipment does not utilize the SPD supplied prepaid shipping label, the Renter's liability ends upon SPD's receipt of rental equipment. Replacement cost for rental equipment will be determined by the current prices as listed on SPD's website. For items not listed on the web site, SPD will estimate the fair market value. It is the Renter's responsibility to notify SPD as soon as practical if a rental phone is lost or stolen. Upon notification, SPD will promptly request that air time service be suspended by Iridium. The Renter is responsible for any air time usage that may occur prior to the suspension becoming effective. A lost or stolen phone is subject to rental fees until the date Renter notifies SPD that the phone is not recoverable, and reimburses SPD for the value of the lost or stolen equipment. 8. Usage: It is the Renter's responsibility to understand the features and size of the selected phone, how to use the phone, the coverage areas and how calls are billed. Renter also understands that a clear view to the sky is required to make or receive a call with a satellite phone. Renter agrees to pay all rental and shipping charges regardless of coverage areas or equipment performance in area of attempted use. It is strongly recommended that the Renter test the phone immediately upon receipt, and notify SPD immediately if the phone does not function properly. SPD reserves the right to not refund or prorate rental fees for the rental period prior to the date SPD is notified of a problem. Disconnected or dropped calls are common occurrences with Satellite telephones, which are susceptible to many environmental conditions. SPD is liable to its air time providers for disconnected/dropped calls, and therefore will bill charges for these calls to the Renter. The Renter agrees that SPD will bill the Renter for these calls, and that SPD is not obligated to refund air time charges for disconnected or dropped calls. 9. Rental Period: The minimum rental period is 1 week. The first day of the rental period is the day after the receipt of the rental. The last day of the rental is the day FedEx scans the return shipment, or the date dropped off at our offices. There is no refund for an early rental return. 10. Limitation of Liability: SPD is not responsible for any damage or loss regardless of the reason or misuse of the equipment. SPD makes no presentation that it can provide uninterrupted service. SPD tests all equipment before it is rented and reminds the renter that satellite communications is a technology subject to hindrance by many factors including geography, topography, weather, system outage and misuse. Any and all credits will be at the sole discretion of SPD. It is the renter's responsibility to test the phone upon receipt and notify SPD of any problems. Failure to notify will waive any possible credits. |
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